Refund policy

We’re a small business that loves our customers, and we want you to truly love your item. If you’d like a closer look before purchasing, please contact us to request a detailed video walkthrough of the item, including its condition and any details you’d like to see. We’re happy to help you shop with confidence!

All sales are final. Please review all product descriptions, condition details, photographs, and this policy before purchasing. We do not accept returns or exchanges for change of mind.

If your order arrives damaged, incorrect, or materially different from its description, please contact us through our store contact page so we can review the issue.

Packing documentation and unboxing

We record and document each item’s condition during packing before shipment. To help us review any delivery or condition concerns, we recommend recording your unboxing, starting with the unopened package, and keeping the packaging until you have inspected your item. Photos of the packaging and any issue are also helpful. An unboxing video is recommended, but is not required to report an issue or have your concern reviewed.

Authorized returns

Please contact us for authorization and shipping instructions before sending an item.